We’re Supporting Employees In Good Times and Bad: Are You In?

January 18, 2021 at 11:56am

Since the onset of the pandemic, demand for ice cream has increased by over 20%. We’ve been in the ice cream business for the last 40 years, and happily step up to the plate to give the people what they want – more ice cream. And that means: WE ARE HIRING! To meet this increased demand, we’re looking for talented, hardworking people to join the Rhino family as we expand our innovative workplace. We sat down with a few of our talented supervisors to help share the flavor of what it’s really like to work at Rhino.

Let’s Talk About Culture 

As a proud Certified B Corp member, we are part of an expanding global community of companies working to be profitable, while positively impacting employees and their community. Ted Castle, Rhino Foods owner and founder has always stayed true to his vision to provide a workplace where people can develop and achieve their personal and professional aspirations.

Lalit Adhikari on the right in 2019.

Lalit Adhikari, a production supervisor says, “When you’re talking to people on the production floor, they always say they like the people they work with. Ted, the owner, who we call the Big Cheese, knows everyone. When he walks around he’ll ask, ‘Hey, how are you? How’s the wife? How’s your son doing?’ That speaks volumes to me about his character and the heart of the company he’s built. I’ve been here for 12 years. I think that says something.”

Working at Rhino and Staying Safe During a Global Pandemic

Company-wide, we have taken steps to provide safe social distance between all employees and addressed communication challenges this can present. Everyone is in masks at all times and we’ve added screens in places where people are facing each other. To quickly and comprehensively communicate important information to employees, we’ve installed a highly visible monitor that displays daily production statistics and also serves as a spot to share employee praise and accolades. Kyle Tipson, who has been with Rhino for three years and serves as the third shift production supervisor overseeing a team of more than 60 people, says, “It’s really important to tell people they’re doing a great job, to thank them and encourage them. If somebody does something well, we recognize them for that.”

On what it’s like to work at Rhino, even during COVID, Tipson shares, “It’s a great team. There’s a lot of support along the way. Every office door is open. As long as you do your job, you’re going to find a friendly environment and all the resources needed to be successful. Even language barriers aren’t insurmountable. Lots of our training includes imagery and videos. We work to provide language partners to ensure no one feels isolated. There is so much opportunity to advance and develop professionally at Rhino. With our skills-based pay, as people become more experienced and confident at each level, they receive a pay increase.”

Osman at Rhino Foods.

At Rhino, we don’t want life and unforeseen circumstances to get in the way of happy, gainful employment, so we’ve created several initiatives that make personal and professional life just a little bit easier to manage:

  • Income Advance Program
    Since 2007, over 500 Rhino Foods employees have accessed about $500,000 in emergency funding, allowing many to start building credit and saving for the future. Employees are provided with access to $1,000 in same-day emergency funds which is then repaid through weekly payroll deductions.
  • Innovative Hiring Process
    Hiring begins with a paid, two-day on-boarding experience.  Attendees are grouped into a cohort where they learn how to succeed at Rhino, and if it is a fit, they are invited to join the production team.
  • On Site Recovery Coaching
    To tangibly support those struggling with recovery-related issues, Rhino has instituted an onsite recovery coaching program. For those with questions related to substance abuse issues, a Recovery Coach is present in the Rhino HQ Crash Cafe, available for all staff to connect with during shift change.
  • Working Bridges Resource Coordinator
    Our Working Bridges Resource Coordinator provides employees help connecting with local resources for things like housing, childcare, elder care and mental health. This is a way for employees to receive help for life issues without having to take time off of work to do so.


When it comes to joining the Rhino family, it is our goal to establish relationships with our employees and their families built on a climate of mutual trust and respect, and to maintain an environment for listening and personal expression. We provide a workplace for our people to develop and achieve their personal and professional aspirations. If you’re ready to join the Rhino team and help us make delicious things, done right, then we’d like to hear from you!

Apply here now. We can’t wait to meet you.